PCN / Practice Support Services

Under this scheme, practices can request a Paramedic to visit a patient at home, in place of a GP home visit which aims is to reduce avoidable hospital admissions by providing a timely response to patients requiring a visit, and ensuring patients are cared for at home if appropriate.

Start Of Project
1st Jun 2019

About Paramedic Acute Visiting Service

Coventry & Rugby GP Alliance provides a Paramedic Acute Visiting service (PAVs) across Coventry and Rugby. If you require a home visit to see yourself or someone who is unwell and at risk of needing to go to hospital, your GP surgery can book a Paramedic to come and visit you at home. The PAVs team are there to support GP Practices, ensuring the patient is cared for within their own home and avoiding an unnecessary hospital attendance.

 

The service is available to adults (18 years and over) who are registered with a GP practice within Coventry or Rugby and are unable attend their surgery. All patients are required to be triaged by a clinician prior to the visit being accepted by the service and practices directly book a visit via their EMIS system.

 

Acceptance Criteria:

  • Minor Injuries – Musculoskeletal injuries, wounds, assessments to rule out a fracture and falls.
  • Medical Illness (at risk of hospital referral) – Chest infections, mild difficulty breathing, abdominal pains, dizziness, possible urine infections, reduced mobility (acute), frail elderly patients.
  • Exacerbation of long-term conditions – COPD, Asthma, Heart Failure, and Hyperglycemia in Diabetes.

Exclusion criteria:

  • Chest Pains
  • Dermatology unless acute
  • Falls with loss of consciousness or head injury and on anti-coagulation
  • Severe breathing problems
  • Altered state of consciousness
  • Collapse
  • Intoxication of alcohol / drugs
  • Mental health problems
  • Patients requiring routine management of their long-term condition
  • Suspected fractured hip

After a home visit, Paramedics, if needed, will contact the patient’s GP to reevaluate current medicine(s) or ask for new medication to be prescribed.

Opening hours

Visits can be booked between 8.00 am to 6:30pm (Monday – Friday)

Contact Details:

For more information, contact the Team via:

Email: crgpa.pavs@nhs.net

Telephone: 02477 710980

‘Please be aware that we record most incoming and outgoing telephone calls to ensure quality, provide training, and effectively manage complaints and investigations.’

Service Provision:

Coventry, Rugby Places